Legal

Privacy Policy

1. Who we are

AGOS-DUCATO SPA ("we", "us", "our") operates the website at agos.ltd. We are based at Via Fulvio Testi 280, 20126 Milano, Italia. You can reach us by phone at +39 02 6994 3001 or by email at support@agos.ltd.

This website is strictly informational. We do not process loan applications or payments through it, and no financial product is offered or concluded directly on this site.

2. What data we collect

We only collect personal data when you voluntarily provide it to us, specifically when you:

  • Submit the contact form — your name, email address, phone number (if provided), the financing category you select, and your message.
  • Interact with the website — limited technical data such as browser type, device type, and pages visited, collected through cookies. See our Cookie Policy for details.

We do not collect sensitive personal data (such as health, political opinions, or biometric data) through this website.

3. Why we use your data

We process the information you submit through the contact form solely to respond to your enquiry and, if you request it, to discuss potential financing options. We do not use your data for marketing unless you have explicitly asked us to.

Submitting the contact form is not a loan application. No credit assessment is performed, and no contractual relationship is created by sending a message.

4. Legal basis for processing

We process your data on the basis of your consent, which you give when you submit the contact form and confirm you have read this policy. You may withdraw your consent at any time by emailing support@agos.ltd.

5. How long we keep your data

We retain enquiry data only for as long as is necessary to respond to your request and, where a conversation continues, for the duration of that conversation plus a reasonable period thereafter. If no relationship follows, we delete your data within a reasonable timeframe.

6. Who we share data with

We do not sell or rent your personal data. We do not share it with third parties for advertising. Access within our organisation is limited to the advisors and staff who need it to respond to your enquiry. We may disclose data where required by law.

7. Your rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw your consent at any time.
  • Object to or restrict certain types of processing.
  • Receive a copy of your data in a portable format.

To exercise any of these rights, email support@agos.ltd. We will respond within one month.

8. Data security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International transfers

Your data is processed within the European Union. We do not transfer personal data to countries outside the EU unless adequate safeguards are in place as required by the GDPR.

10. Cookies

This website uses cookies. Essential cookies allow the site to function and remember your cookie preferences. With your consent, we may also use analytics cookies. Full details are in our Cookie Policy.

11. Changes to this policy

We may update this policy from time to time. The date of the most recent revision is shown at the top of this page. We encourage you to review it periodically.

12. How to contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: